Why do you never hear from your accountant?
Ever wondered why some accounting firms just don’t seem to connect with their clients? It’s a concern we often hear from new clients, and it’s something we’re committed to never replicating.
But, at the risk of defending the industry too much, let’s run through why so many accounting firms struggle to stay engaged with their clients.
- Lack of capacity – Many firms bite off more than they can chew, leading to a constant rush to clear the next job. This hectic pace leaves little room for the essential personal touch and regular client interactions.
- Tunnel vision on compliance: Firms fixated solely on compliance often miss opportunities for deeper conversations and insights into their clients’ businesses. This approach limits the scope of support and advice they can offer.
- Aversion to interaction: Truth be told, not all accountants are great at people skills. Some prefer minimal interaction, settling for annual client meetings. At Sphere, however, we believe in the power of ongoing, meaningful dialogue to ensure the continued success of our relationship and your business.
- Industry turnover and labour shortages: High turnover rates and a dwindling number of new accountants entering the field have left some firms in the lurch, potentially leading to higher fees for clients.
- The price trap: Firms offering rock-bottom prices often attract high volumes of low-engagement work, treating clients more like numbers than valued partners. Remember, the cheapest option isn’t always the best.
- Client preferences: It’s not always on the accountants. Some clients prefer a purely transactional relationship. It’s crucial, however, that both parties are on the same page about this dynamic.
Recently, the industry has seen a spike in accounting charges, and these factors play a big part in that shift.
The Sphere difference
At Sphere, we’re more than just number crunchers; we provide a service that truly sets us apart from the standard accounting firm. It’s not just about what we do but how we do it. We’re your strategic partners, technology integrators, and industry experts. Most importantly, we’re committed to your success with a personal touch that goes beyond numbers.
This combination of professionalism, innovation, and genuine care truly sets us apart as we continue to build relationships and help your business thrive.
Expert Business and Tax Advisors: We work for YOU, not the ATO!
About Sphere Accounting & Advisors-
At Sphere Accountants and Advisors, we’re more than just accountants. We’re protectors of your wealth, steadfast in our commitment to keep as much of your money in your hands as legally possible. Remember, we always work for you, not the ATO. Our mission is to shield your finances, mitigating any undue claims.
When you seek tax advice from us, you’re not just getting a service; you’re partnering with a team. We take into consideration the complete picture and are always on the lookout for ways to enhance your financial position, enabling you to create, safeguard, and grow your wealth. This commitment holds, whether you approach us as an individual or a business entity.
Our expertise isn’t confined to just taxation. We span across the realms of accounting, strategic planning, and beyond, delivering a whole solution for all your financial needs. With Sphere Accountants and Advisors, you gain a dependable ally in navigating the complex financial landscape.
For more information, please visit our website, give us a call at (03) 8899 6399, or drop us an email. We look forward to assisting you on your financial journey.